FAQs

Frequently Asked Questions
🛒 Orders & Products

Q: What type of furniture do you offer?
We offer a wide range of home furniture including living room, bedroom, and home décor pieces designed to combine style, comfort, and functionality.

Q: Are your products good quality?
Yes, we carefully select our products to ensure they meet high standards of durability, comfort, and design. Our goal is to provide furniture that looks great and lasts.

Q: Do the products match the images shown?
We do our best to display accurate images and descriptions. However, slight variations in color or finish may occur due to lighting or screen settings.

🚚 Shipping & Delivery

Q: How long does delivery take?
Delivery times shown in checkout, depending on your location and the product ordered.

Q: Do you offer international shipping?
Currently, we primarily ship within the United States. For other locations, please contact us to confirm availability.

Q: How can I track my order?
Once your order is shipped, you will receive a tracking number via email to follow your delivery.

🔁 Returns & Exchanges

Q: Can I return or exchange my order?
Yes, we accept returns and exchanges within 30 days of delivery, as long as the item is unused and in its original condition.

Q: What if my item arrives damaged?
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we will assist you with a replacement or refund.

💳 Payments

Q: What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment methods for a smooth checkout experience.

Q: Is my payment information secure?
Yes, all transactions are processed through secure, encrypted systems to protect your personal and payment information.

📩 Contact & Support

Q: How can I contact customer support?
You can reach us by phone or email, and our team will be happy to assist you with any questions or concerns.

Q: How long does it take to get a response?
We aim to respond to all inquiries within 24–48 hours during business days.

📍 Contact Information

FRM-PT LLC
📍 30 N Gould St Ste R, Sheridan, WY 82801
📞 +1 (681) 379-4707